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OUR VALUES
At the core of our business is a dedication to excellence in high quality ultrasound probe repair, care, servicing and sales (new and used) within the medical industry. We understand that every diagnostic decision relies on the accuracy and reliability of the equipment clinicians use, and we take that responsibility seriously.
Here at ProbeLogic, we strive for precision, reliability, integrity, accuracy, ownership and are very much customer first focused.
We recognise that properly functioning ultrasound probes are critical to accurate diagnoses and effective treatment. By ensuring every probe performs at its highest standard, we contribute to better patient outcomes and support healthcare professionals in delivering the best possible care. Every probe is treated with precision and care, adhering to the highest ISO 13485:2016 and ISO 9001:2015 industry standards to ensure safety, reliability, and longevity.
We believe that maintaining equipment is just as important as repairing it. Through education, routine servicing, and best-practice guidance, we help our clients extend the life of their probes and avoid preventable failures.
Our Commitment
Probe Logic is committed to the development, implementation, maintenance of our Quality Management System in an environment which fosters continual improvement.
To achieve this commitment in the delivery of quality products and services, we will ensure:
1
We maintain a continuously improving quality management system that complies with ISO 13485:2016 and ISO 9001:2015 and all contractual, legislative and statutory/regulatory requirements;
2
We understand and respond to the needs and requirements of our clients, ones that are built on long-term relationships, education and promotion of our industry to all our customers.
3
The assessment of client satisfaction, both during and after delivery;
4
Systems and controls shall be designed to ensure complete understanding of customer requirements and consistently accurate and effective product and service provision;
5
All employees understand the importance of their individual roles in the organisation and how their actions impact on the quality of products and services provided;
6
Encouraging innovation and new ideas.